FAQ
Policies & Procedures
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Processing & Shipping on All Merchandise
PROCESSING:
Since each order is made just for you when you place your order it takes approximately 5 to 7 business days for processing after payment clears.
SHIPPING:
Once the order is ready it can take approximately 5 to 7 business days for shipping. Tracking number will be mailed soon as shipped.
TOTAL TIME IS APPROXIMATELY 10 TO 14 BUSINESS DAYS
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Refund Policy​
-Due to the process of all coaching and consulting services beginning immediately, all sales are final! No returns or exchanges. Deposits are non-refundable. A 5-business day follow up is generated to ensure the 100% success rate of client satisfaction.
-Due to the process of all merchandise being customized, all sales are final! No returns or exchanges. Deposits are non-refundable. A 5-business day follow up is generated to ensure the 100% success rate of client satisfaction.
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Cancellation Policy -To cancel or reschedule an appointment please contact us via email at contactus@sabinelearning.com or phone at 225-441-6216 twenty-four hours before the session begins. If not communicated there will be a $25 fee charge. After 2 NO SHOWS all future appointments will be cancelled.
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Confidentiality - ---- Confidentiality is an important element of the coaching and mentoring process. Your identity and ongoing work will be kept strictly confidential. I will only release information about our work with your written permission, or if I am required by court order.
The following exceptions will apply: 1.) There are a broad range of events that are reportable under child protection statutes. Physical or sexual abuse of a child will be reported to Child Protective Services. When the victim of child abuse is over age 18, I am not legally mandated to report it unless I believe that there are minors still living with the abuser who may be in danger of being abused. Elder abuse is also required to be reported to the appropriate authorities. 2.) If you are at imminent risk to yourself or someone else or make threats of imminent violence against another person, I will take appropriate action.
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Contact Information
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Sabine Learning Services contactus@sabinelearning.com
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